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Es Rafalet

RESERVATIONS

(+34) 649 933 993

Privacy Policy

MORE INFORMATION

I. Privacy and data protection policy

Respecting the provisions of current legislation, Es Rafalet (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy complies with current Spanish and European regulations regarding the protection of personal data online. Specifically, it adheres to the following standards:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller for the personal data collected at Es Rafalet is: Margalida Galmes Medina, with NIF: 18227918G (hereinafter, the Data Controller). Her contact details are as follows:
Address: C/ Oleza 27 Manacor 07500 Balears
Contact phone number: 649933993
Contact email: info@estafalet.com

Registration of Personal Data

In compliance with the GDPR and the Spanish Data Protection Act (LOPD-GDD), we inform you that the personal data collected by Es Rafalet through the forms on its website will be incorporated into and processed in our file in order to facilitate, expedite, and fulfill the commitments established between Es Rafalet and the User, or to maintain the relationship established through the forms completed by the User, or to respond to a request or inquiry from the User. Furthermore, in accordance with the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

  • Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times after providing completely transparent information about the purposes for which personal data is collected.
  • Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up-to-date.
  • Principle of limitation of the storage period: personal data will only be kept in a form which permits identification of the User for no longer than is necessary for the purposes for which the personal data are processed.
  • Principle of integrity and confidentiality: personal data will be processed in a way that guarantees its security and confidentiality.
  • Principle of proactive responsibility: The Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed at Es Rafalet are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for processing personal data is consent. Es Rafalet is committed to obtaining the User’s explicit and verifiable consent for the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.
When the User is required or able to provide their data through forms to make inquiries, request information, or for reasons related to the Website’s content, they will be informed if completing any of the fields is mandatory because the information is essential for the proper execution of the requested action.

Purposes of the processing for which the personal data is intended

Personal data is collected and managed by Es Rafalet to facilitate, expedite, and fulfill the commitments established between the Website and the User, to maintain the relationship established through the forms completed by the User, or to respond to a request or inquiry.
Likewise, the data may be used for commercial purposes, including personalization, operational and statistical analysis, and activities inherent to Es Rafalet’s corporate purpose, as well as for data extraction and storage, and marketing studies to tailor the Content offered to the User and improve the quality, functionality, and navigation of the Website.
When personal data is obtained, the User will be informed of the specific purpose(s) for which the personal data will be processed; that is, the use(s) to which the collected information will be put.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 12 months, or until the User requests its deletion.
When personal data is obtained, the User will be informed of the period for which the personal data will be stored or, when that is not possible, the criteria used to determine that period.
Recipients of personal data
The User’s personal data will not be shared with third parties.
In any case, when personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, only individuals aged 14 and over may lawfully consent to the processing of their personal data by Es Rafalet. For individuals under 14 years of age, parental or guardian consent is required for processing, and such processing will only be considered lawful to the extent that the parents or guardians have authorized it.

Privacy and security of personal data

Es Rafalet is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized disclosure of or access to such data.
However, because Es Rafalet cannot guarantee the impenetrability of the internet or the complete absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a personal data breach occurs that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is defined as any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.
Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure, through a legal or contractual obligation, that this confidentiality is respected by its employees, associates, and any other person to whom the information is made accessible.
Rights arising from the processing of personal data
The User has rights over Es Rafalet and may, therefore, exercise the following rights against the Data Controller, as recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights:

  • Right of access: This is the User’s right to obtain confirmation as to whether or not Es Rafalet is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Es Rafalet has carried out or carries out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned regarding them.
  • Right of rectification: This is the User’s right to have their personal data modified if it is inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): This is the User’s right, unless otherwise provided by applicable law, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate ground for continuing it; the personal data has been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account available technology and the cost of implementation, must take reasonable steps to inform controllers processing the personal data of the data subject’s request for erasure of any links to that personal data.
  • Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to establish, exercise, or defend legal claims; and when the User has objected to the processing.
  • Right to data portability: If the processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Where technically feasible, the Data Controller will transmit the data directly to that other controller.
  • Right to object: This is the User’s right to prevent the processing of their personal data or to have such processing stopped by Es Rafalet.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individual decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by current legislation.

Therefore, the User may exercise their rights by sending a written communication to the Data Controller with the reference “GDPR www.esrafalet.com“, specifying:

  • User’s name, surname, and a copy of their national identity document (DNI). In cases where representation is permitted, the representative must also be identified by the same means, and the document proving their authority to represent the User must be provided. The photocopy of the DNI may be substituted by any other legally valid means of proving identity.
  • Request with the specific reasons for the request or information to which access is sought.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that proves the request being made.

This application and any other attached documents may be sent to the following address and/or email:
Postal address: C/ Oleza 27 Manacor 07500 Balears
Email: info@estafalet.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Es Rafalet, and which are therefore not operated by Es Rafalet. The owners of these websites will have their own data protection policies, and they themselves will be responsible, in each case, for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User believes there is a problem or violation of applicable regulations regarding the processing of their personal data, they have the right to effective judicial remedy and to file a complaint with a supervisory authority, in particular, in the Member State of their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos). (https://www.aepd.es/).

II. Acceptance of and changes to this privacy policy

The User must have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, and must also consent to the processing of their personal data so that the Data Controller can process it in the manner, for the periods, and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.
Es Rafalet reserves the right to modify its Privacy Policy at its own discretion, or due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to stay informed of the latest changes or updates.
This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.
This website Privacy Policy document was created using the free online website privacy policy template generator on 27/11/2025.

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